OD ethics and values, Case Study Example | Topics and Well Written Essays - 1000 words

OD ethics and values, - Case Study ExampleThey are to diagnose all organisational problems and suggest proper solutions to them.When it comes to the case of Northern Country Legal Service, it has been providing OD consultancy service with the help of its director, Julie. One of its various services and functions directed to various clients was use of goods and services process, in which the consultant prepares paperwork consisting of legal-related questions in three to six pages. The NCLS staff members ask these questions to clients in order them to be ready to provide proper answers. The intake forms acknowledge some relevant information like client demographic data including household income and household size etc. The NCLS is expected to prepare monthly, quarterly and annual statistics in order to help funders measure its performance and thence to grant funding (Anderson, 2011, p. 58).The role of an OD consultant is of a mentor, teacher and knowledge provider as well. He is exp ected to possess knowledge, wisdom and sensitivity and to advise the client on the basis of his wisdom to implement changes effectively. At NCLS, when Julie returned to office on a working day, there was an important message from one of its clients, Dylan rear end, demanding last quarters statistics. The centre has failed to show more progress in lovable cases and this also has been highlighted by the foundation. As an OD consultant, Julie could have prepared the statistics well in advance especially because of that this statistics has been considered as the base for funding to be provided. though Julie and her co-workers have done jobs well, this could have been well communicated to the clients including Dylan Foundation so that it could have avoided troubles in contacts with clients.The leadership style that has been found in the managerial communication of Dylan Foundation was Exploitative Authoritative. This system of the management style is one of the four systems that Likert (1967) found to